Privacy policy

1. Introduction

This Privacy Policy explains how your personal data is processed when you use the troposphericwater.com website.

The website provides information about Tropospheric Water purified water mist. Currently, direct purchases and payments are not processed on the website, but visitors may submit inquiries regarding product purchase, delivery, and payment information.

When processing personal data, we comply with the General Data Protection Regulation (hereinafter referred to as the GDPR) and other applicable personal data protection laws.

2. Data Controller

The controller of your personal data:

UAB “Simneka”
Company ID: 305604274
VAT ID: LT100014878317
Director: Rolandas Nekrošius
Address: Draugystės g. 17-1, LT-51229 Kaunas, Lithuania
Email: troposphericwater@gmail.com
Phone: +370 660 48148
Website: troposphericwater.com

If you have any questions regarding the processing of personal data, please contact us at the email address provided above.

3. What data we collect

The following personal data may be processed when you use the website.

Data you provide in the inquiry/order form:

email address;
phone number;
quantity of the product ordered;
delivery address;
postal code;
company details, if an invoice is requested for the company.

Technical data regarding website usage:

IP address;
browser type;
device type;
time of visit;
website performance and security data.

This technical data may be processed to ensure the proper functioning, security, and stability of the website.

4. Purposes of Data Processing

Your personal data is processed for the following purposes:

to respond to your inquiry;
to contact you regarding a product purchase;
to confirm the product quantity, availability, payment, and delivery;
to send payment information or a payment link;
to arrange product delivery;
to prepare an invoice, if required;
to ensure the website’s operation, security, and technical maintenance.

Your data is not used for automated decision-making or profiling.

5. Legal Basis for Data Processing

Personal data is processed on the following grounds:

when the data is necessary to respond to your inquiry and take action prior to entering into a purchase or delivery agreement;
when the data is necessary to comply with legal requirements, such as invoicing and accounting;
when the data is necessary to safeguard a legitimate interest, such as website security, managing inquiries, and communicating with customers.

6. Data Retention

Personal data is retained for as long as necessary to process your inquiry, fulfill your order, and maintain communication regarding the product.

If a purchase is not made, the inquiry data is stored for no longer than is necessary for communication and inquiry management purposes.

If an invoice is issued or a sale is made based on the data provided, accounting-related data is stored for as long as required by applicable laws.

7. Data Transfer

Your personal data is not sold to third parties.

In certain cases, data may be transferred to or processed by service providers when necessary to fulfill an inquiry, order, payment, delivery, or to ensure the operation of the website.

Data may be transferred to:

website development, hosting, and technical maintenance service providers;
email service providers;
payment service providers, if a payment link is sent;
to parcel delivery or courier service providers;
to accounting service providers;
to government agencies, when required by law.

In such cases, we aim to ensure that data is processed in accordance with the GDPR and other applicable requirements.

8. Cookies and Similar Technologies

The website may use essential cookies that are necessary for the proper functioning, security, and technical stability of the website.

If the website uses analytical, marketing, or other non-essential cookies, they are used only with your consent, where such consent is required under applicable law.

You can manage your cookie settings in your browser or using the cookie management tools provided on the website, if such tools are available.

9. Your Rights

Under the GDPR, you have the right to:

access your personal data;
request the correction of inaccurate or incomplete data;
request the erasure of your personal data;
restrict the processing of your data;
object to the processing of your data;
receive your data in a structured, commonly used, and machine-readable format, where applicable;
file a complaint with the State Data Protection Inspectorate.

If you wish to exercise your rights, you may contact us by email at: troposphericwater@gmail.com.

10. Changes to the Privacy Policy

This Privacy Policy may be updated in response to changes in the website’s functionality, data processing procedures, or applicable laws.

The most recent version of the Privacy Policy is always available on the website troposphericwater.com.